Services Australia

Gracie Naoum 

on Google

3 months ago

I got told to go to Services Australia (which Centrelink now comes under apparently) by Service NSW to pay off my HECS debt. The lady at the front desk was lovely but the lady who served me after was rude. People at Services Australia need to make sure they are not projecting bad experiences on to every person they speak to. 

Ana Brandao 

on Google

a month ago

I went there to update my address in person, but they had very few staff. After nearly one hour I was attended standing up with a large distance between me and the attendant, and glass separating us. She didn't asked me anything, and I realised the next day she had suspended my pay after I got home. However I returned there on the next day and I spoke with a woman and a gentleman and they sorted it out for me. I am very grateful to them. 

James M 

on Google

4 months ago

I went there today (19-11-25) to apply for something. There is free parking right outside. They open at 8.30a.m, I was there at 8.15 and was 1st in line, with 4 other people behind me. They opened the door at exactly 8.30, and we were welcomed in by the security guy. I gave my name and CRN number, and was told to take a seat until called. 5 mins later I was called to the counter and greeted by the woman assigned to me. In less than 10 minutes, my request was granted, and I was on my way out. I have no complaints at all. 

Vanessa Kerry 

on Google

4 months ago

Every time I go there the women at the front desk talks over the top of you, she’s extremely rude!! Then I got called by Melissa who looked at me like I was beneath her and was also so rude!! 2 other ladies were complaining about their attitudes!! ABSOLUTELY DISGUSTING 

rach Najdi 

on Google

9 months ago

Customer Service is very bad. Each time I come here, I always feel as though I'm not being told information correctly and I'm always left on the phone for around one hour to even three at one point. I had to take a call when in coles once just because they kept me on hold for so long once. Furthermore, they never give clear information. I was told I had until September before I had to reapply for Youth Allowance because my dad still had to put his tax return in. And yet, come here three weeks later, and was told since it's b... read more