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Service Payment Plan
- Financial Services
- Chicago, IL
About this business
Location details
303 E Lower Wacker Dr #230, Ste 230, Chicago, IL, 60601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service. I mistakenly thought the company had deducted a payment too early. I realized that was not the case After the agent took his time to slowly go over my account with me. The agent was excellent, and this was my first interaction with the company. I am very impressed so far.
NEVER AGAIN! Don't use this company ever! They screw you over! I purchased warranty after the car was bought. Never used the warranty and canceled it because my daughter didn't want it. They kept most of what I paid in. Yes I understand prorated but that much is CRAZY! Then they didn't send the money to me but sent to the dealership. They also never communicated that a payment had been sent anywhere. I filed in November. Now it is February and still nothing! All they do take take take.
No problems with paying SPP. Haven't had to use my warranty yet, thank goodness. Had an issue logging into my account, called customer service, problem fixed in less than 10 minutes.
worst company , cancelled my contract for non payments while the payment was from credit card that was not expired and in excellent standing. They made error from their side and blamed the dealership for not providing them my email but they had everything when i contacted the dealership. lost almost $600-700 for making 2 years of payments and then they don’t even listen you , they just play the blame game. worst company.
This is the second BMW I’ve owned the first one I did not have an extended warranty on it and boy did that cost me a lot of money my second BMW that I have now is under warranty and this is so worth it hopefully I’ll never have to use it but it’s good to have peace of mind knowing if I do have to use it everything is covered I highly recommend SPP! Excellent customer service they allowed me a bunch of times to change my payment schedule, always a friendly nice operator on the phone.
Frequently asked questions about Service Payment Plan
How is Service Payment Plan rated?
Service Payment Plan has a 4.7 star rating with 363 reviews.
When is Service Payment Plan open?
Service Payment Plan is closed now. It will open at 9:00 a.m.
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