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"Providing quality care in a serene, home environment"
401 E Millbrook Rd, Raleigh, NC, 27609, United States
Get directionsWe feel fortunate that we found Serenity Falls Family Care Home for our 94 year-old mother. She has been there for about six months and we are very pleased with the care that the staff provides at all times. My mother has some memory issues and just couldn't live safely any longer in her home. Serenity Falls has provided the perfect place for her. It is an inviting setting...indoors and outside on the deck and beautiful fenced backyard. The owner Shauna Tharpe has been just wonderful to work with as we have gotten our mother... read more
Serenity Falls has been a great place for my mother. Shauna and the staff are friendly and professional. They provide excellent care for her. They always try to meet her needs.
THE OWNER OF SERENITY FALLS IS MESSY AND UNPROFESSIONAL SNEAKY TRIFLING AND FAKE ETC. WHAT WAS FUNNY TO ME SHE FIRED ME FOR ABSOLUTELY NO REASON BY BEING FRIENDS WITH HER MANAGER I BEEN KNOWING FOR AWHILE BEFORE I CAME EMPLOYED. I CAME TO WORK AND DID MY JOB AND ON TIME NO CALL OUTS. MY WORK ETHIC REAL GOOD ANYWHERE I GO. I RECEIVED A MESSAGE AND PHONE CALL ON MY DAY OFF STATING CALL BEFORE I HAVE U COME IN THE WEEKEND. STATING U MITE NOT BE AWARE OF SOME OF THE THINGS GOING ON BETWEEN HER AND THE MANAGER. I UNDERSTAND THATS... read more
From my mother… “We are so thankful to have found Serenity Falls for Phil. It is the perfect bridge for someone who needs more assistance than a large assisted living and skilled nursing. Phil has received excellent care and any issues that have come up during his transition have been immediately taken care of. I have recommended Serenity Falls to many of our friends who will soon be where we are at our stage in life. The children and I could not be happier about the care he is receiving and his safety.” Thank you, Shauna an... read more
The owner is very fake. She has a high turnover and you also have to watch your checks if not, they will be wrong and bounce the only thing good about the care home is wonderful residence they may be placed in the wrong care home. because her manager. had the nerve to neglect one of the residence. and the owner kept her on board. after the fact, I showed her the proof and everything she had the nerve to text me and tell me I’m disrespectful, but her manager leaves a resident soak and wet in bed now that’s disrespectful and n... read more
Serenity Falls Family Care Home has a 4.5 star rating with 23 reviews.
Serenity Falls Family Care Home is open now. It is open 24/7.
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