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Sentinel Federal Credit Union
- Credit Unions
- Box Elder, SD
About this business
Location details
22752 Mule Deer Trail, Box Elder, SD, 57719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been working with this credit union for many years and always deposit my money around the same time every month. The last time I was at the pull up window I was treated with disrespect and unprofessional behavior by I believe a supervisor named Chylo. She not only told me she was going to hold my check I needed to pay my bills with, she totally disregarded my initial request for funds back which she had to fix later. I was also late for a medical appointment because of this over 20 minute delay. No one should go through... read more
I love my bank. They are present for the community, they are family first and I receive fantastic customer service. The only complaint is they need to catch up to other banks with ATM deposit accessibility.
Recently visited the new Box Elder branch after mostly visiting the Rapid City branches. Easy to use drive through and friendly/quick service.
Would not recommend you to anyone at this point. Have had an account with you for decades. When I have an issue I don't get empathy and affirmation. The unhelpful person I spoke with at the beginning of the week lied to me and told me I had to pay off my credit card to close my checking account. She was like I went half the way for you. Like im supposed to be impressed your idea of good service is going half the distance. Also requested terms and conditions and spoke to someone else who said I did not have to pay my credit c... read more
Frequently asked questions about Sentinel Federal Credit Union
How is Sentinel Federal Credit Union rated?
Sentinel Federal Credit Union has a 3.9 star rating with 25 reviews.
When is Sentinel Federal Credit Union open?
Sentinel Federal Credit Union is closed now. It will open on Monday at 8:00 a.m.
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