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Seniors Rights Service
- Wellness
- Surry Hills, NSW
About this business
Seniors Rights Service is a community organisation dedicated to protecting and advancing the rights of older people, particularly vulnerable and disadvantaged groups. We provide free and confidential telephone advice, aged care advocacy and support, legal advice and rights-based information to seniors across New South Wales.
Location details
Gadigal land, 201/418A Elizabeth St, Surry Hills, NSW, 2010, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Extremely helpful service whose professional advisers enabled me to sort out various options for a complicated estate matter. Highly recommended and I would not hesitate to consult them again.
I received a call back this morning after leaving a message yesterday; considering the service is called SENIORS RIGHTS, the woman speaking to me was unprofessional, continually interrupting, dismissive and negating my situation completely. This was her projecting her own agenda. I had No rights whatsoever during this phone call, let alone access to the service. She hung up with me still in mid sentence. No, there was no arguing , language, abuse any such thing as this. I think she was simply in a hurry for her morning tea. ... read more
Overwhelmingly concerning. Disappointing, frustrating experience & despite their title, Seniors Rights Service disregards & disrespects the senior's rights. Insensitive, unnecessarily intrusive communications in response to the most basic process related questions being asked. This service shuts trusted, loving advocates out of information & conversations, even if the senior caller has specifically requested to have their own advocate assist them to participate in & understand conversations around legal issues. This service ... read more
I am very disappointed with the service and won't seek help from them again. I phoned the service and a recorded message told me they could not take my call but would call me back. The return call came days later. I had a question, general in nature, about a situation that could apply to any senior person living in a retirement village. Why does it need to be about a specific person? The Paralegal said he could not help me because the person on whose behalf I was calling was not present. All I want to know is what the proced... read more
I have tried every single govt. and govt. funded agency which purports to help when there is an issue of elder abuse and financial wrongdoing. I can honestly say I would never recommend any of them. Whether it is their mandate to only deal with "simple" tasks or whether they are not capable of understanding anything that is even slightly complex, the outcome is still the same - they do nothing to help the person who needs legal representation. If people could afford their own legal representation they would never approach th... read more
Frequently asked questions about Seniors Rights Service
How is Seniors Rights Service rated?
Seniors Rights Service has a 2.9 star rating with 21 reviews.
When is Seniors Rights Service open?
Seniors Rights Service is closed now. It will open on Monday at 8:00 a.m.
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