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Self Storage Plus
- Transportation Services
- Springfield, VA
About this business
Location details
5415 Industrial Drive, Springfield, VA, 22151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Crista, the on-site manager, was very patient and explained all my options for renewing and moving to my two new storage units. After her work hours, she stopped by my unit to see if I needed any help moving my two units knowing that I was going on vacation the next day. I appreciate her attention to detail and the personal assistance she gave. Very positive experience.
I’ve been with Self Storage (SS) for almost 2 years, and I have to say Krista (Industrial Park Road location) is the only CSR, so far, who knows procedure and policy! I was behind on payments and my storage unit almost went to auction. Krista explained what exactly I needed to do. She answered my questions via email and phone quickly! This is new because before she came to self storage, I NEVER got a reply, and I just couldn’t get in touch with a person. Overall, I had a very pleasant experience with Krista😀!! Thank you, Kr... read more
Terrible experience. The elevator has been out of service for about three months, and no notice or communication has ever been sent to customers explaining the issue or whether it will be repaired or replaced. I went today to retrieve my belongings after last Saturday snow and the situation was unacceptable: • No parking available • No snow or ice removal • Elevators still not working Multiple customers were trying to move their belongings and physically could not do it due to the snow and lack of access. Despite all of this... read more
Nice and clean storage, helpful management.
The staff is very helpful and responsive when issues arrive. The facility is clean and well maintained.
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 4.4 star rating with 237 reviews.
When is Self Storage Plus open?
Self Storage Plus is closed now. It will open tomorrow at 9:30 a.m.
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