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Self-Help Federal Credit Union

3.4

About this business

Location details

2504 Tenaya Dr, Modesto, CA, 95354, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.450 reviews
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Mike Carter's profile image
Mike Carter 
10 months ago
Mary Jo Donaldson's profile image
Mary Jo Donaldson 
a year ago

If you are looking for mortgage loan steer clear of this place. There is no reason that a lender working in today's market shouldn't be able to close a conventional loan in 21 days. Not only can they not close a loan in 21 days, they can barely close a loan in 40 days. After a 2 year roof certification was provided (which oddly had to be paid for prior to close of escrow) and a report showing that the roof had over 5 years life expectancy (apparently one of their conventional loan requirements) this lender held off on sendin... read more

Cash Frost's profile image
Cash Frost 
a year ago

I'll start off by saying there are people here that truly believe in their mission. Unfortunately, those people are the bottom and have little to no say how that mission is carried out. SHFCU is plagued by bureaucracy and short-sighted ignorance, every department is affected with extremely poor management. Why does this matter? Because they have YOUR money. They are reckless, disorganized and incompetent, then combine that with their aggressive expansion practices. Every bank merger I've been a part of has been an utter S***... read more

gracie sena's profile image
gracie sena 
a year ago

I always use to use the atm at this location to deposit cash into my checking account. I never had any problems, although one day I went to deposit cash and while I was depositing it said we could not deposit all of your funds, so it spit out a $20 bill. I finished the deposit and put in the $20 back in. I counted my cash and it was $580 dollars. When the machine messed up I got 1 receipt that said I only deposited $440 and then the $20 it spit out when it messed up. So I had to go through my Credit Union so they could file ... read more

Anna R's profile image
Anna R 
a year ago

Horrible credit union. Staff are not very knowledgeable in services. This is the third time my credit union has merged to another credit union and the service gets worse and worse every time. They offer shared banking but don't accept payments. I would not recommend this credit Union and would have given it zero stars if I could. 

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Frequently asked questions about Self-Help Federal Credit Union

How is Self-Help Federal Credit Union rated?

Self-Help Federal Credit Union has a 3.4 star rating with 50 reviews. 

When is Self-Help Federal Credit Union open?

Self-Help Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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