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Self-Help Credit Union

3.3

About this business

Location details

2301 Madison Dr, Wilson, NC, 27893, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.331 reviews
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Jr 16EYT's profile image
Jr 16EYT 
on Google
a month ago
Glenda Lucas's profile image
Glenda Lucas 
on Google
a month ago

I have been banking with Firestone Credit Union/Self Help Credit Union for many, many years and have always enjoyed banking here due to every facet being made simple and easy for the customer with the best customer service. However, I can't help but notice that things have changed somewhat. One of the most important is that they do not answer the phone. I thought that this was just an isolated case but after pulling up these reviews I see that it is not. I am disappointed that I cannot reach my banking institution. 

Tony Garcia's profile image
Tony Garcia 
on Google
3 months ago

Helpful and courteous. Been banking here for yrs. Always a pleasure doing business with this bank and their helpful staff. 

William Mcmillian's profile image
William Mcmillian 
on Google
3 months ago

Do yourself a favor, go somewhere else..Customer service is non existent..Getting some on the phone is impossible..and the drive through lines are always slow, even with no traffic 

Anonymous's profile image
Anonymous 
on Google
a year ago

They never Answer the phones when customers call. When you go inside the lobby, they are not doing anything. The phone will ring and they just ignore it 

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Frequently asked questions about Self-Help Credit Union

How is Self-Help Credit Union rated?

Self-Help Credit Union has a 3.3 star rating with 31 reviews. 

When is Self-Help Credit Union open?

Self-Help Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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