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SEFCU
- Finance
- Glenmont, NY
About this business
SEFCU a division of Broadview Federal Credit Union serves the Capital Region, Syracuse, Binghamton, and Buffalo, NY areas. Federally insured by NCUA.
Location details
384 Rte 9W, Glenmont, NY, 12077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Member too long, can’t even remember. But holy moly! I can not believe the decline of this place. Don’t even bother with this bank unless you want to waste a half hour trying to get cash out werher its inside or through the drive thru. Not one person who works there has a sense of urgency and they all just sit in their seats looking at you like you’re an idiot. I actually was taken for almost $1,000 when repaying FEDERAL STUDENT LOANS and they provided ZERO support.
I've been a member for over 40 years and since the merger they have gone downhill. The drive-thru lanes are slower than molasses in the winter. I've noticed they have 2 locations in Glenmont within a mile, however can't open a new location by Greene/Albany county area. Time for a new CEO and or upper management....I think they have gotten to comfortable in their cushy job to make better decisions. My humble opinion only !!!!
After a one hour drive I came to Glenmont to talk to a real person they fixed past problems current ones and helped us log into the online account they were extremely helpful and friendly I had a bad experience yesterday at a station with no teller so I was pleased with my stop today
Staff is always friendly. Followup 02/01. I purchased 8 rolls of quarters Friday evening. Upon opening them, I found that each roll was short a quarter. When I brought to the attention of bank Teller, I was told nothing could be done. I realize that its only $2, but the customer service continues to get worse in Glenmont. The response from Broadview is to call their Member solutions center. I tried, all that does is put you in a cue on hold, while a recorded message tells you how important your call is and that a rep will be... read more
Staff is always friendly. Should not have to wait in line for almost 30 minutes to simply cash a check. Maybe hire more tellers? Maybe have employees sitting at the desks assist when line is long and no one is on waitlist in sitting area?
Frequently asked questions about SEFCU
How is SEFCU rated?
SEFCU has a 2.5 star rating with 42 reviews.
When is SEFCU open?
SEFCU is closed now. It will open tomorrow at 8:30 a.m.
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