SEFCU's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

SEFCU

2.5

About this business

SEFCU a division of Broadview Federal Credit Union serves the Capital Region, Syracuse, Binghamton, and Buffalo, NY areas. Federally insured by NCUA. 

Location details

384 Rte 9W, Glenmont, NY, 12077, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.539 reviews
Select a rating
Jay Woz's profile image
Jay Woz 
on Google
a month ago

Staff is always friendly. Followup 02/01. I purchased 8 rolls of quarters Friday evening. Upon opening them, I found that each roll was short a quarter. When I brought to the attention of bank Teller, I was told nothing could be done. I realize that its only $2, but the customer service continues to get worse in Glenmont. The response from Broadview is to call their Member solutions center. I tried, all that does is put you in a cue on hold, while a recorded message tells you how important your call is and that a rep will be... read more

Jay Woz's profile image
Jay Woz 
on Google
a month ago

Staff is always friendly. Should not have to wait in line for almost 30 minutes to simply cash a check. Maybe hire more tellers? Maybe have employees sitting at the desks assist when line is long and no one is on waitlist in sitting area? 

Brian Cardona's profile image
Brian Cardona 
on Google
2 months ago

My wife and I have done business with sefcu for over 30 years now. I recently closed my personal account and I am going to close our joint account soon too. All because of one incident that happened with a debit card. I’ve had 5 or 6 cards compromised in a short amount of time, all of which were handled in a timely manner, and our $ was eventually recovered. This last card had 2 purchases made in California from businesses that we’ve never heard of. Obviously we didn’t make these purchases, but sefcu’s 3rd party service seem... read more

sean corrigan's profile image
sean corrigan 
on Google
2 months ago

Waited an hour to deposit a check. Pathetic business 

Eric Sacchitella's profile image
Eric Sacchitella 
on Google
4 months ago

Over a half hour wait with 3 people in line. I spend 30-45 mins sitting in line EVERY time i come here. Go across the street to the bender lane location. Do yourself a favor. 

View all google reviews

Frequently asked questions about SEFCU

How is SEFCU rated?

SEFCU has a 2.5 star rating with 39 reviews. 

When is SEFCU open?

SEFCU is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com