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SEFCU

3.6

About this business

SEFCU a division of Broadview Federal Credit Union serves the Capital Region, Syracuse, Binghamton, and Buffalo, NY areas. Federally insured by NCUA. 

Location details

Empire State Plaza, 110 Grand Concourse, Albany, NY, 12220, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.67 reviews
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Todd St. Louis's profile image
Todd St. Louis 
on Google
2 weeks ago

Still employing criminals from former CAPCOM with merger. Don't do business with them. After death of my sister, they illegally listed property as a foreclosure in Glens Falls, NY. Committed a class C felony burglary by hiring Sandcastle Property, who broke in and then stole a dozen handguns and all valuable property. Police did nothing except take a report. 

Xilu Liu's profile image
Xilu Liu 
on Google
3 months ago

Notary Stephen is really nice, friendly, excellent and professional! I highly recommend this place! 

Trakster55's profile image
Trakster55 
on Google
2 years ago

SEFCU recently completed an upgrade of their online and mobile sites. Because of that, existing customers must use their SSNs online to create a new password. Other banking institutions never required this after an upgrade. The short-sighted managers and software developers should be removed. Moving to a new CU once I change my DD. 

Walnut's profile image
Walnut 
on Google
5 years ago

Your tellers have phones on site right? There is a way to dial in from the outside world and make contact with them? Then why does every SEFCU branch copy-paste the same 1-800 corporate number under their details? Can't be arsed? I need to follow-up with a teller I was JUST speaking to yesterday and now have ample time to type this out while navigating this terrible phone tree. Take a note from other credit unions. If you're reading this review you have the power to list location phone numbers that actually work 

Andres J's profile image
Andres J 
on Google
5 years ago
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Frequently asked questions about SEFCU

How is SEFCU rated?

SEFCU has a 3.6 star rating with 7 reviews. 

When is SEFCU open?

SEFCU is closed now. It will open at 8:00 a.m. 

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