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SEFCU
- Finance
- Colonie, NY
About this business
SEFCU a division of Broadview Federal Credit Union serves the Capital Region, Syracuse, Binghamton, and Buffalo, NY areas. Federally insured by NCUA.
Location details
40 Wolf Rd, Colonie, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I was a CAPCOM customer for over 15 years, but after they merged with SEFCU, everything has gone downhill. The new management and policies are a nightmare - Customer service is a joke and the fees have skyrocketed. Transactions take forever to process, and the mobile app is glitchy and frustrating to use. It feels like they don’t care about their customers at all anymore. After trying to resolve issues for months and getting nowhere, I’ve decided to close all my accounts. I’m extremely disappointed with the way they’ve handl... read more
I frequent this Broadview and my recent visit was such a pleasure I had to leave a review on Google. I spoke with a young man, his name was Mechai ( sorry if I spelled incorrectly) he helped get replacement credit cards with my new last name as I got married in June. He was very pleasant and when he did not know something he saught help and was very patient with me. He smiled, used eye contact, and was extremely professional. He seemed to be young which a huge compliment because I have received bad services in the past from ... read more
Drive thru always super slow and the one cashier always seems like the customer is interrupting her nap time. I need to change banks asap!
Worse bank
Thank you so much SM!!! I want to cry, she helped retrieve my stolen funds! Wonderful person and services.
Frequently asked questions about SEFCU
How is SEFCU rated?
SEFCU has a 3.5 star rating with 57 reviews.
When is SEFCU open?
SEFCU is closed now. It will open tomorrow at 8:30 a.m.
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