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As a SEFCU member, you are much more than a customer - you are an owner. Our members are also shareholders and enjoy all the unique privileges that come with credit union ownership! As a SEFCU shareholder, you will enjoy benefits not found in other financial relationships, benefits that keep growing with each passing year to help you achieve your purpose.Established in 1934, today SEFCU is among the 50 largest credit unions in the U.S. with more than $2.7 billion in assets, over 300,000 members, and 46 branches in the Capita... read more
5003 NY-30, Amsterdam, NY, 12010, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I did both mortgages and my car loans via sefcu/broadview. I went in to the Amsterdam office in the spring to adjust something and the person who did it completely screwed up my direct deposit that has been pulled from my account since 2019. I now have collections calling me and have it on my credit. When calling to get it fixed, I waited on hold multiple times and just got hung up on after waiting on hold for over 30 minutes. Had another 40 min phone after with NO HELP. They transferred me to Amsterdam and I left a message ... read more
Always takes forever in line, at the drive or waiting for service.
Ever since they merged and became Broadview it's nothing but issues. I'm definitely looking for a new bank to use because it's ridiculous. There's no professionalism and they hire people who are useless. My debit card got hacked many times the first year. Fraud department is completely useless.
Nothing but problems with this bank since it switched over from SEFCU. Customer service was very unhelpful. If your on the fence on going here I recommend going to the other credit union.
SEFCU has a 3.4 star rating with 49 reviews.
SEFCU is open now. It will close at 1:00 p.m.
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