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15000 W Interstate 10, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They won't pay off your entire car loan over the phone...have to send a check in the mail like its the 1970's. I also provided all identification verification information such as SSN and DOB and they won't tell you what your account number is. What a joke. Dont recommend this bank to anyone!
SUCCESS! I just spent 2 hours on the phone with the mobile app support. Charlene did not let me go until we exhausted every possible trick in her book to fix a problem that has plagued me for nearly a year. I've called several times in the past and recieved bandaid fixes but no one had been able to fix the problem. Charlene wouldn't quit! She involved her next level peers and more of her book and found the solution. Problem solved! She was very pleasant during the entire call helped me navigate my phone to ensure it wasn't t... read more
What a total sham!!! Spends hundreds of MILLIONS on SECOND new headquarters buildings BUT FAIL TO IMPROVE CUSTOMER SERVICE- SPECIFICALLT THEIR MORTGAGES SERVICES HEADED BT m Ms. Lori Allen, VP Mortgage Services SSFCU has utilized outsourced poorly connected third party services which are archaic, outdated, flawed and just plain aggravating to customers. Never problems with Auto loans, always issues with Mortgage services. No Allen’s underlines are poorly trained and care ZERO about customer disrespect, SSFCU WILL SELF DESTRU... read more
Don't understand how this guys make money, ive been pre-approved for a loan and ive had no follow up from my loan officer, then I'm a realtor and took a client to get pre-approved, another loan officer doesn't reply, hangs up on calls, I have to say ive had another client who wasn't approved but they told us right away the reason why and that experience was good, but I really don't understand why they generally treat people like s
Security Service Corporate Headquarters has a 4.6 star rating with 1,395 reviews.
Security Service Corporate Headquarters is closed now. It will open tomorrow at 9:00 a.m.
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