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Secret Garden Pet Resort
- Animal Shelters
- New Britain, MA
About this business
Location details
1040 Central St, New Britain, MA, 02333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great place – We love the Secret garden!!!
Secret Gardens – Been bringing my dog here for years, great service- clean, honest & trustworthy.
See for yourself!! – I have been bringing my beloved pooch here for several years first for grooming and more recently for boarding. I find these negative reviews extremely hard to believe, Cristina puts so much love and compassion into every one of her clients, I know this because I often watch my dog being groomed via the live cam (free service) on their website. Never once has she lost her patience even when my dog has been a handful. We boarded my dog for the first time this summer and I was afraid she wouldn't settle in... read more
Best Pet Resort – As far as I know, this is the only pet resort that allows you to monitor your dog through a web cam not only while boarding but also while being groomed. Just go to their web site to see for yourself. Cristina, owner and groomer, does not shy away from occasional difficult dogs. This sometimes entails having to take extra time to get the nails of a very difficult dog trimmed. It's a shame that some owners instead of being thankful and apologizing for their dog's behavior slash back at this establishment wit... read more
HORRIBLE EXPERIENCE!!!! – I had toured the Secret Garden before dropping off my large dog for the first time there back in July. When I dropped him off I was horrified to see the "delux room" I had booked him was filled with flies. They began landing on my poor pooch right away. The owner who booked him in assured me the flies would die down and I should not worry. I should have trusted my gut and left right away with my dog. I called everyday to check on my dog and was told how great he was doing and how happy he was. They ... read more
Stay away if you love your pet! – My wife took our one year old Westie (Molly) to get her nails cut and after 20 minutes she was returned to her with red body fluid (certain words are not allowed on this site) around her mouth. Christina and Brendan (the owners) claimed that they didn't know why but stated that she was a "terror" and was impossible to control. They said she may have bit her tongue, but that was not true. She continued to (fill in the blank) after she got her home so I called for an explanation and they said ... read more
Frequently asked questions about Secret Garden Pet Resort
How is Secret Garden Pet Resort rated?
Secret Garden Pet Resort has a 4.7 star rating with 190 reviews.
When is Secret Garden Pet Resort open?
Secret Garden Pet Resort is closed now. It will open tomorrow at 9:00 a.m.
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