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Second Genesis Elder Care
- Wellness
- Randallstown, MD
About this business
Specialties: Second Genesis is an assisted living facility that cares for thier customers. We have created a warm inviting environment that feels ike home.
Location details
3617 Blair Ave, Randallstown, MD, 21133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do Not send your loved ones here 3737 Courtleigh Drive!!!! They neglected my grandfather did not inform us that he had a UTI an let it go on for a while and he got an infection! The OWNER JACKIE ALSO BLACKED OUR NUMBERS OUT SO THAT STAFF WOULD NOT CONTACT HIS POAs! The EMTs that picked my grandfather up weren’t able to contact us because she blacked our information out! Luckily an aide we grew a relationship with contacted us! Not to mention I believe they blackened his eye but tried to blame it on eliquis(blood thinner pill... read more
As of now, I've waited for months to reach a resolution with the owner, Jackie Cromer. Because she's failed to contact me, I've given her until August 1, 2020. to try to reach a resolution to the issues that are, as yet, unresolved. Should they be resolved I will register such on this site. Should Ms. Cromer fail to do so, I will describe the issue in detail on this site and provide my contact information for anyone wishing further information.
I have an apology to make for those of you who've read my earlier review, and also to the management of Second Genesis Eldercare. I was misinformed as to the events described in my earlier review. As it turns out, my cousin had become extremely paranoid and delusional since I had last seen her, and took all that she complained about at face value. Now I realize that Second Genesis did all that they could under the circumstances, and I appreciate their efforts in dealing with a very distressed individual.
Frequently asked questions about Second Genesis Elder Care
How is Second Genesis Elder Care rated?
Second Genesis Elder Care has a 2.3 star rating with 4 reviews.
When is Second Genesis Elder Care open?
Second Genesis Elder Care is closed now. It will open at 9:00 a.m.
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