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Scotiabank

2.0

About this business

Location details

665 Baseline Rd #10, Sherwood Park, AB, T8A 5V9, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.041 reviews
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Greg MacMillan's profile image
Greg MacMillan 
on Google
2 months ago

Been a Scotia customer for over 40 years. First time I was told I couldn't get my money from the teller. This person was rude and certainly didn't care about my desire to access MY money. I think she needs to be reminded who pays her wages. I can't wait to have another exchange with her. There will be tears 

Mike Astle's profile image
Mike Astle 
on Google
4 months ago

The worst service I have ever experienced. I tried about 6 times to phone there, no option to speak to a person unless you know who you're calling. I called the call center in Toronto or where ever it is, they gave me a name and number for "Robyn" at the branch, assuring me I would be able to talk to a person. I tried twice to phone about 15 minutes apart, rang about 10 times at Robyns extension, no answer no voicemail. I think it's time to change banks. Sad we have been customers about 10 years. 

Twatkin's profile image
Twatkin 
on Google
7 months ago

How is it companies that make such disgusting amounts of money dont have anyway to directly call and reach a branch terrible terrible customer service from scotiabank canada... 

Anonymous's profile image
Anonymous 
on Google
a year ago

Such a sad experience having to deal with the staff at this branch. Reached bank before closing hours, was informed they could not issue a access card as they had locked everything in the vault. How a reputed bank like Scotia have such unprofessional staff at work. No need to mention the staff names as the bank would know who was on shift. Even if a customer reaches 5 mins before closing they cannot send them back as they(bank) had already started the closing procedure. My question here is how can they initiate the closing p... read more

Alina Tellis's profile image
Alina Tellis 
on Google
a year ago

Such a sad experience having to deal with the staff at this branch. Reached bank before closing hours, was informed they could not issue a access card as they had locked everything in the vault. How a reputed bank like Scotia have such unprofessional staff at work. No need to mention the staff names as the bank would know who was on shift. Even if a customer reaches 5 mins before closing they cannot send them back as they(bank) had already started the closing procedure. My question here is how can they initiate the closing p... read more

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Frequently asked questions about Scotiabank

How is Scotiabank rated?

Scotiabank has a 2 star rating with 41 reviews. 

When is Scotiabank open?

Scotiabank is closed now. It will open at 9:30 a.m. 

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