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Scotiabank
- Finance
- Edmonton, AB
About this business
Location details
8108 118 Ave NW, Edmonton, AB, T5B 0S1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tellers are always understaffed, long lines. front desk workers are rude, and repeatedly careless in resolving issues for their customers. Had to come back as didn't properly address an issue with a new card, waited in line nearly half hour only to be told to call number on back. Absolutely Insane. Left Cibc (even worse than scotia) for scotia and I am leaving this bank as well, am tired of this total incompetence.
Arrived at 1:20 PM to see a teller to get a bank draft. Security guard informs me there are no tellers available till 2 PM and that I have to use an ABM, which of course, cannot produce a bank draft. What kind of bank branch doesn't have any tellers on a non-holiday Monday afternoon? Sadly, this is what our oligopolistic Canadian banking sector has become--customer service is the last priority as staff at physical locations is sacrificed to keep banking profits sky high and ever growing.
You always have to stand in a long line, out of four windows only 2 are working. The employees cannot solve the problems with my card.
Slow, won't return messages or emails, and always lined up to the door
It’s worse customer service I have ever seen only 1 counter working. People are waiting for long time.
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.5 star rating with 87 reviews.
When is Scotiabank open?
Scotiabank is closed now. It will open at 9:30 a.m.
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