Scotiabank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Scotiabank

2.6

About this business

Location details

1576 W 41st Ave, Vancouver, BC, V6M 1X6, Canada

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 4:00 p.m.
Fri9:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.615 reviews
Select a rating
Vancity Nessie's profile image
Vancity Nessie 
on Google
3 months ago

Unable to get a hold of my financial advisor, significantly delayed replies to an email and phone calls; or no reply at all. Poor communication skills. Very condescending and judgmental staff at this location, I will be switching to a different branch. It feels like they are prioritizing clients with status and bigger bank accounts. They also speak their native language instead of English between each other in front of the customers/clients. Lacking professionalism and formality. 

Percy Ochosa's profile image
Percy Ochosa 
on Google
4 months ago

Terry is the man to see here! i was having issues with a refund on my cc, and he helped me even if they were about to close and probably hasnt finished all his work for the day. thanks boss! 

Vic Mcdougall's profile image
Vic Mcdougall 
on Google
5 months ago

Apparently, you can’t reset your password at the bank anymore? (Even though I’ve done it before…) The teller I dealt with was extremely rude and unhelpful. I couldn’t get thru to customer service online, so I figured going in would be helpful. MAJOR waste of time at this specific branch. I also asked if they could help me with a single NSF fee from December $50—which I’ve never been charged for in the 10 years I’ve banked with Scotia. I’ve always paid everything on time, including service fees, but December was a very diffic... read more

Karina Wong's profile image
Karina Wong 
on Google
6 months ago

Very bad service. Not professional and helpful at all. Not trying to help. Just keeps refusing customer request without providing a alternative solution. 

Fan Chun's profile image
Fan Chun 
on Google
8 months ago

In general, I do not recommend this bank. There was a corrupted banker working in this branch who receiving expensive gifts from customers, and this person got promoted. 

View all google reviews

Frequently asked questions about Scotiabank

How is Scotiabank rated?

Scotiabank has a 2.6 star rating with 15 reviews. 

When is Scotiabank open?

Scotiabank is closed now. It will open on Monday at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com