Scotiabank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Scotiabank

3.0

About this business

Location details

3189 King George Blvd #16, Surrey, BC, V4P 1B8, Canada

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
3.043 reviews
Select a rating
Supreet Bhatia's profile image
Supreet Bhatia 
3 weeks ago

I visited this branch today and had an extremely disappointing experience. I requested an account summary and statements, and was told I had to pay for them, which has never been the case at other branches I have visited. The staff’s attitude was even more concerning than the service itself. A representative named RAHUL VINAYAK was rude, dismissive, and unprofessional throughout the interaction. Another female employee was also disrespectful and spoke to us in an unacceptable manner. This branch seems to have little understa... read more

Jatinder Bains's profile image
Jatinder Bains 
3 months ago

“My wife invested in a TFSA through Pallavi, and our experience was disappointing. Important details were not clearly explained, and we felt that key information was not shared upfront. Some aspects of the product were presented in a way that we later found unclear. This experience has significantly affected our confidence, and we would advise others to proceed with caution and ask detailed questions before making any decisions. we are thinking we should close soon our scotiabank account . 

Cathy Fong's profile image
Cathy Fong 
4 months ago

Very disappointing experience with this branch. I chose this bank simply because it’s close to my home, but the level of professionalism here is shockingly low. After opening my account, there were errors that ended up affecting my tax documents right when tax season arrived. Fixing something as simple as an address change took multiple visits, and even after going to the branch twice, my mail is still being sent to the old address. The staff constantly call to push sales, yet basic account management can’t even be handled c... read more

Joe Macdonald's profile image
Joe Macdonald 
6 months ago

By Joe, To be honest, I’ve had better service at other branches. They are not very good at returning calls and seem quite impatient. The explanation was also not very clear. Although there has been some headaches they eventually got handled, didn’t cost anything but time. -Joe 

M David's profile image
M David 
7 months ago

Frequently asked questions about Scotiabank

How is Scotiabank rated?

Scotiabank has a 3 star rating with 43 reviews. 

When is Scotiabank open?

Scotiabank is closed now. It will open at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com