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Scotiabank

2.1

About this business

Location details

828 Bank St, Ottawa, ON, K1S 5B1, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
2.174 reviews
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Alejandro Avendano's profile image
Alejandro Avendano 
a month ago

Very slow service takes a long time to help people and they seem to need múltiple people to address one client. 

Shawn B's profile image
Shawn B 
2 months ago

After reading all the reviews I can confirm that this branch is exceptionally bad. Another case of Akshay and company. Completely botched not one but TWO mortgages. Currently paying an open term high mortgage rate praying they'll one day be able to fund the first mortgage refinance so that I can proceed with (against my better judgement) the mortgage switchover from TD. Why give them more business you ask? I've been with then since my first savings account in 1993 so it's hard to leave. Branch used to be good when Iris or Ve... read more

Taha Bin's profile image
Taha Bin 
2 months ago

Terrible service do not deal with branch manager Bodgan alama 

LeeRoy's profile image
LeeRoy 
3 months ago

They advertise and promote a no fee student banking option yet continue to charge the monthly fee on the account, after numerous visits and 2 different managers confirming that it is a student account and them refunding the first two charges, another month rolls around and they charge me the fee again. So not only do they not provide the advertised promotion, but they run a scam to steal students money again and again then make you go complain to get them to fix it again and again. Terrible service and terrible banking pract... read more

Stéphanie's profile image
Stéphanie 
3 months ago

We were served by an advisor Akshay Sreekumar at this location today who, upon inquiry, told us that the bank does not offer any no fee checking accounts. Not only is this false, were it true it would be a violation of the Commitment on Low-Cost and No-Cost Accounts, to which ScotiaBank is a signatory and which came into effect on 1 Dec 2025. I am deeply concerned that an adviser would lie about the bank’s offerings to incite us to spend money on banking or credit services. As ScotiaBank is a federally regulated institution,... read more

Frequently asked questions about Scotiabank

How is Scotiabank rated?

Scotiabank has a 2.1 star rating with 74 reviews. 

When is Scotiabank open?

Scotiabank is closed now. It will open tomorrow at 9:30 a.m. 

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