This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Scotiabank
- Finance
- Ottawa, ON
About this business
Location details
828 Bank St, Ottawa, ON, K1S 5B1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
We were served by an advisor Akshay Sreekumar at this location today who, upon inquiry, told us that the bank does not offer any no fee checking accounts. Not only is this false, were it true it would be a violation of the Commitment on Low-Cost and No-Cost Accounts, to which ScotiaBank is a signatory and which came into effect on 1 Dec 2025. I am deeply concerned that an adviser would lie about the bank’s offerings to incite us to spend money on banking or credit services. As ScotiaBank is a federally regulated institution,... read more
Although well-mannered and highly helpful representatives, just to pay off a loan took over 25 minutes. They do not seem to be experienced, which could be because there is not alot of loans being paid off. But the process could be simplified and executed much more efficiently. Again, good people, great staff, but took too long for a simple loan pay off transaction
Thanks Shandon for being professional and helpful while setting up my student banking he deserves a 5 star. Although he couldn't refund me for failed non usable services, he did the best he could. I however didn't enjoy when two of the staff began speaking in another language about me, a woman and a man looking at me and talking in I think Arabic. How disrespectful. The man even began questioning my document of enrollment printed and signed directly from the school. That's my reason for 1 star very unprofessional of the two ... read more
I called for appointment no answer I left a message no one call back and this is not the first time.
My debit card got hacked and I came here because it was the only location open. I got there at exact 3:30 on Saturday which they close at 4 normally. They closed 30min early and told me they had to close early. Me and some more people had to go back. Terrible customer service. I wouldn’t recommend this location to anybody.
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.2 star rating with 70 reviews.
When is Scotiabank open?
Scotiabank is closed now. It will open tomorrow at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com