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340 Colborne St W, Brantford, ON, N3T 1M2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible branch and the entire bank as a whole. ATMs always down, inconsistent hours (they show up late, and go home early!), high fees, poor rates, and use1ess staff that tell you to call the number on the card. If you call customer service, you get transferred to an overseas call center and you'll be lucky if you get a rep without a heavy accent who will likely tell you to visit the branch. Not surprising that Scotia ranks at the bottom of the big 5 in Customer satisfaction. Do yourself a favor and move your money to a loc... read more
I came to the bank on the weekend because I needed to withdraw my own money, only to find that the machines had no cash available. People should be able to access their money when they need it—especially on weekends when the bank itself is closed. It is incredibly frustrating to make the trip expecting to be able to use an ATM and discover that the machines haven’t been stocked with enough cash. The whole purpose of having ATMs available 24/7 is to provide customers with access to their money outside of regular banking hours... read more
ATMs rarely work after hours. I end up having to visit a different bank and incurring fees because these ATMs are useless.
Great bank but on that day it was a bit hot inside but good service.
Lianne provided an exceptional customer service experience. She listened to my concerns with genuine empathy, was patient throughout the entire conversation, and made me feel heard and respected. She took the time to understand my situation and worked diligently to find the best possible solution. Her professionalism, kindness, and commitment to helping customers truly stood out. Thank you, Lianne, for going above and beyond—I sincerely appreciate your support and outstanding service.
Scotiabank has a 3.1 star rating with 79 reviews.
Scotiabank is closed now. It will open on Monday at 9:30 a.m.
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