Scotiabank

James Burgess 

on Google

a month ago

I deposited a little over $5000 of cash to my account and was asked 5 times by 3 people where I got the money and then was asked twice for supporting proof Canada’s regulation states all amounts near or above $10,000 must be reported not half of that amount. I frequently buy / sell vehicles, motorcycles etc and have never been asked more than once where the money came from let alone asked to provide “proof” … asking once is okay but asking multiple times is interrogating I found it unprofessional, rude and disorganized im al... read more

Kari Befus 

on Google

a year ago

I have been a client of Scotiabank since 1994 and have never been satisfied with the service. However, Brooks is the worst branch I’ve had to deal with. Usually the person I’m dealing with is rude and unwilling to answer any questions. They also do not speak to you about finances unless you have a lot of money and a perfect credit score. If that were the case, no one would need to speak to a banking rep. They are supposed to be there to help us, but they won’t. 

Lee C 

on Google

a year ago

Worst bank in existence. 

Erin Biggs 

on Google

a year ago

I have been a client of Scotiabank for over 15 years, primarily online. Mostly because in person visits with this bank are almost always a painful experience. They treat people doing their banking nearly like criminals, I have always felt very uncomfortable as if I'm seeing the godfather. I have had funds frozen by the branch manager with no explanation or apology and have been told "we can't help you, or we don't do that" countless times, and then had it done at another banking institution immediately. This needs to change. 

Flying Undertaker 

on Google

4 years ago

Customer service is cool, Reason for a low rating is in the last 4 years i might have had 1 time where i was able to call. Scotiabank phone service is nonexistent. When i call i want to talk to a human.