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Scotiabank
- Finance
- Terrace, BC
About this business
Location details
4602 Lakelse Ave, Terrace, BC, V8G 1R1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incompetent and unprofessional. Long story short, the bank made a mistake - which they admitted to - by taking money out of the wrong account. Instead of taking accountability, their response was basically "Sorry, but this happened because you have a joint account, why do you have that?" Joint accounts are needed for a variety of reasons and you should not be criticizing customers for having one. I understand that mistakes happen, but do not blame the client for a mistake your teller made. This cost myself and my proxy both ... read more
tried to phone this branch . was told that wait time for someone to answer phone was 45 min. ridiculous!!!
If i could rate lower i would. If you need to open an account go else where scotia always puts my cheques on hold then they dont cover my bill payment even if there is money in savings... but i do "ADVISE" go elsewhere to open a bank account...
Customer service at the Terrace branch need training. The lady at the till never smiles, never greets us. Shes always intense in a judgmental manor.
Poor customer service no one answers the phone. Routed to a call service who does not answer over 22 minutes no answer. Pathetic
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.7 star rating with 12 reviews.
When is Scotiabank open?
Scotiabank is closed now. It will open tomorrow at 9:30 a.m.
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