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Scotiabank
- Finance
- Kelowna, BC
About this business
Get bank accounts, loans, mortgages, & more. Bank 24/7 with online banking and our mobile app. Scotiabank and Tangerine account holders pay no surcharge or service fees when using a Scotiabank ABM.
Location details
3275 Lakeshore Rd, Kelowna, BC, V1W 3S9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m writing to express my deep disappointment with the service I received at the Scotiabank branch located at Kelowna Lakeshore. I visited the branch to close my account, which I no longer need. To my surprise, I was told that I would need to pay a monthly fee just to close the account, and that I couldn’t close it over the phone with customer service. Additionally, I was told I’d have to go all the way back to Winnipeg Beach, where I originally opened the account, in person if I wanted any fee waived. This seemed unreasonab... read more
Huge lineups and hence hard to get any service.
What a disgrace
Walked in on a Saturday to apply for a LOC in person, asked for a financial advisor but got the teller, Rajpreet instead. Thought it was strange, but I figured maybe she had the training and authority for it, so I allowed her to do her thing. She went through the exact same online application I already did at home—the one that got rejected—so of course, I got rejected again. She couldn’t tell me why, didn’t provide any advice, warning before or after, just said, "Maybe because of your credit score." She didn’t seem to be sur... read more
Got a card at this branch and somehow I had late fees, interest charged on late fees all before I even received the card. And no the people there could not help and I was further questioned sarcastically by Tess about if I had the same knowledge as the general public about making payments on time. Its outrageous how this bank continues to make money off its customers and make it feel like a privilege to talk to the front desk. Canceled my card, no thank you Scotiabank
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.4 star rating with 49 reviews.
When is Scotiabank open?
Scotiabank is closed now. It will open tomorrow at 9:30 a.m.
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