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200 Fifth Ave, Cochrane, AB, T4C 1X3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I visited this branch twice while completing paperwork for my first home purchase. During my first visit, I came in to deposit a bank draft for my home purchase. I found the service dismissive, and the representative was not very friendly. On my second visit, I returned to request a copy of my deposit record after misplacing my receipt. The same representative told another employee to assist me and initially said the record could not be provided. She then asked the other employee to check with someone else, and they were abl... read more
Dealt with this bank for the first (and last time) this week. Our mortgage is with Scotiabank and I had gone in to this branch to let them know I needed to update my bank details for the upcoming payment. I was told it was too late because Scotia requests the funds 4-5 days prior to it coming out. Was advised to come in with cash on Thursday, July 2nd morning (as obviously July 1 is Canada Day). I did that. That same day, late evening I received an email from Tara saying the funds are in fact coming out of my account. The as... read more
WTH… doors are locked at 7pm for inside ATM. So I go to the drive thru, which is the worst height ever and try to deposit cash and it spits the money back out and says I can’t deposit?!?!
I was never a fan of Scotiabank back in the day, but I've been blown away by how great they are to deal with lately. The customer service at the Cochrane branch is second to none. Friendly, long term tellers that really know what they are doing, and usually shorter lines than other banks because they seem to staff more heavily. I didn't intend to but over the last year I've moved 90% of my banking to Scotia piece by piece. I'm still a big fan of ATB, who are also really great to work with, but Scotia just keep winning more o... read more
Scotiabank has a 2.3 star rating with 88 reviews.
Scotiabank is closed now. It will open on Monday at 9:30 a.m.
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