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Scotiabank

2.7

About this business

Location details

524 Cranbrook St N, Cranbrook, BC, V1C 3R6, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:00 p.m.
Tue9:30 a.m. to 4:00 p.m.
Wed9:30 a.m. to 4:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 4:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
2.730 reviews
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Rick B's profile image
Rick B 
2 weeks ago

Called in to take advantage of there (High Interest Savings Account) .. was met with the most standoff-rude and condescending lady on the phone. Who does Scotiabank's hiring at this location? Firstly, the lady I spoke with had no clue what she was talking about. It was literally a waste of time to even dial this branches phone number to ask a question. That is how useless the person I spoke to was. If you want a competent human being to take care of your money and answer your questions use ANY other bank in Cranbrook. Scotia... read more

Art Righi's profile image
Art Righi 
a month ago

Tried calling bank manager 6 times now and left msgs and nothing back from anyone at the cranbrook branch 

R's profile image
R 
5 months ago
Mitch Zuvela's profile image
Mitch Zuvela 
5 months ago

I have been a scotiabank customer for over 30 years. I have been going to this branch for 12 years. Truly, it is one of the worst banks I have been to. My initial star rating was 5, and it has dropped to one over the last few years. The customer service is the worst I have ever seen. The tellers do no great you or make eye contact. They are always a few minutes late opening their branch. I have had tellers tell me, no I can't count your change, do it yourself. We are talking about the equivalent of 4 rolls total of toonies a... read more

Adam Laird's profile image
Adam Laird 
7 months ago

Went to Cranbrook branch (my bank) with a certified bank draft to try and pay off my truck. They proceeded to tell me there is a hold for my certified draft. I'm ok with policies but after calling the Scotia call center they were telling me its the banks discretion. I've never missed any kind of payment in decades and my payroll goes into this branch bi weekly for years. The call center gave me a wonderful option and it worked out for me saving me $$ in interest. Try to avoid asking more than the basic questions as you will ... read more

Frequently asked questions about Scotiabank

How is Scotiabank rated?

Scotiabank has a 2.7 star rating with 30 reviews. 

When is Scotiabank open?

Scotiabank is closed now. It will open tomorrow at 9:30 a.m. 

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