SCM Elderbus

Frank & Faye 

on Google

3 weeks ago

The word incompetent is being generous. 

Lavenderwitch Wolves 

on Google

4 months ago

Their so nice on the phone and everything 

J D 

on Google

5 months ago

This company is absolutely incompetent. Ever since Charlie retired the scheduling is a joke. I realize it's not the ladies answering the phones fault, and I love Maureen. But whoever is scheduling needs to get their crap together otherwise you will lose your customers. Free or not. I can't tell you the amount of times I've called an Uber and paid up to 15 bucks, each way just to ensure I would get to my dentist appointment on time. Someone seems to have difficulty getting it through their head that 62 west main st is NOT jus... read more

Alpha Thelema 

on Google

10 months ago

I had an incredibly terrible experience with this company today. I was outside 10 minutes early for my ride and stranded outside in the freezing cold for 30 minutes waiting for my ride. A blue bus pulled up but it was a different driver than I normally have who pulled up and he did not open the doors to the bus. This same driver also told me a few days prior(very rudely) that I was not his driver—so I assumed he was here to pickup someone else. Nonetheless, I was pacing back and forth outside in clear vision of the driver, h... read more

Laura Lacasse 

on Google

11 months ago

Left my patient stranded yesterday at umass, and she had to pay a cab $42 to get home. Even the Dr office tried calling them, got nowhere. Unbelievable