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Scan Design
- Retail
- Fort Myers, FL
About this business
Location details
13411 Metro Pkwy, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:30 p.m. to 5:30 p.m. |
Bought sofas from Scan Design 5 years ago. 4 sections 2 each attached together to make 2 sofas. Recently had an issue with one section as the footrest wouldn’t extend. Analyzed myself, found it to be a controller. Looked everywhere for a new one. Finally called Scan Design….. Shannon did awesome work and was tenacious about getting me replacement parts. A few back and forth’s over time but in the end Shannon got me the part I needed….. and under warrenty ! Thank you Shannon ! I could not have done this without your help !!!!... read more
All talk, zero accountability Scan Design Fort Myers delivered some of the worst customer service I’ve experienced. The pattern was consistent: say yes to everything up front, then disappear when follow-up or responsibility was required. We were repeatedly assured issues would be addressed, yet callbacks and updates never came. When we raised concerns, accountability was deflected rather than resolved. During installation, our bed frame was damaged. Instead of taking responsibility for what happened in our home, the company ... read more
Frequently asked questions about Scan Design
How is Scan Design rated?
Scan Design has a 4.2 star rating with 60 reviews.
When is Scan Design open?
Scan Design is closed now. It will open at 10:00 a.m.
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