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Sapphire Spas

4.6

About this business

Location details

70 Mary St, Pakenham, VIC, 3810, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.669 reviews
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Robyn Feltis's profile image
Robyn Feltis 
a month ago

I highly recommend Sapphire Spas. From the outstanding customer service to the smooth delivery process and the wonderful quality of our spa, the entire experience has been exceptional. Lauren has been incredibly helpful from the very beginning, always friendly, knowledgeable, and happy to answer any questions. She made the whole process easy and stress free. We couldn’t be happier with our new spa and the excellent service we received. 

Saasha Bugeja's profile image
Saasha Bugeja 
2 months ago

We had decided to put in a swim spa 12 months ago and then had a big change of plans and decided to sell and move. Lauren and the team were happy to cancel our order and hold our deposit over until we were ready to create our spa area at our new place. Lauren was fabulous navigating the compliance process with us, and liaising with the Building Surveyors when plans were being changed. Her support made the red tape much easier to manage. We absolutely recommend Sapphire Spas! 

Victor Yoog's profile image
Victor Yoog 
2 months ago

Sapphire Spas… Best Ever! We purchased our MyWorkout 4.5 – Extreme Spa in January 2024 and absolutely love it. Now in April 2026, Sapphire’s commitment to after-sales service, support, and warranty matters is truly unmatched. Without question, Sapphire Spas is a company that genuinely stands behind its word and honours its warranties. A special mention to David Bilson, Business Manager, who is a consummate professional. He’s an excellent communicator, a pleasure to deal with and a genuine asset to the company. Thank you for ... read more

Steve Duffus's profile image
Steve Duffus 
4 months ago

We’re so glad we chose Sapphire Spas! Before purchasing, we did extensive research, visited stores, and checked out options at the Melbourne Home Show. Knowing the spa was Australian-made definitely helped guide our decision. The quality of the spa stood out immediately—it’s well designed and far more visually appealing than others we considered. However, what truly sealed the deal for us was the exceptional customer service we received from Lauren at the Pakenham store. Her after-sales service was outstanding and by organis... read more

Jose Karlo Aliling's profile image
Jose Karlo Aliling 
7 months ago

We originally set out wanting a backyard pool, but ended up choosing the Sapphire Spa MyEscape Standard — and I’m so glad we did. It has completely exceeded our expectations. I was initially sceptical about going with a 15amp spa, especially whether it could handle running the jets and heater at the same time. That concern disappeared very quickly. The jets are strong and give a genuinely good massage, and the temperature holds perfectly, even while the spa is in full use. The spa itself looks classy, solid, and well built, ... read more

Frequently asked questions about Sapphire Spas

How is Sapphire Spas rated?

Sapphire Spas has a 4.6 star rating with 69 reviews. 

When is Sapphire Spas open?

Sapphire Spas is closed now. It will open on Monday at 9:00 a.m. 

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