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Santa Cruz Community CU
- Credit Unions
- Watsonville, CA
About this business
Location details
590 Auto Center Dr #2a, Watsonville, CA, 95076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:30 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 1:30 p.m. | |
| Sun | Closed |
All I can say is this place needs people skills improvement. I walked in and not a single greet or how can I help you. After I just sat down someone finally came over. The bank needs to make more sense as well when it comes to approvals. Overall didnt really enjoy the experience in person and getting a loan at the watsonville branch.
Laura and Lupita are amazing. The financial knowledge work shops are very informative and help me make the best financial decisions for my family. Thank you!
The bank has ruined my 3 day weekend I needed to make expenses and spend time with my family and couldn’t withdraw my money! bc either the card not working or the ATM could not withdraw. Unfortunately its not the first time. Ive been a member for a long time but lately I’ve had issues w withdrawing my money. I think its time to consider in looking for another bank that is more reliable and won’t be waiting until they re open for the next business day.
Giving it 5 starts just so it can be at the top but rest assure it's 0 starts if I could . This bank makes everything complicated. They have no respect for their customers, the representatives have stank attitudes and are very unhelpful. We get into situations sometimes where our hands out tied and they have no remorse. They lied about sending me a final notice which I have no received and spent the better half of my day being transfered from operator to operator cause nobody had the tools to help me with my issue but I kept... read more
Have been a member for over 20 years, used to love banking here. About 8-9 years ago there was a management shakeup. Most of the long time employees left, since then almost any competent person leaves as well. Rude, poorly trained, tellers has been my experience last few months. Edited after 8 months. Time to close account, since they issued chip cards has been nothing but trouble. Had two accounts, card stopped working on first account so transferred all to 2nd accou t and closed the first. (Maybe a month ago? In 2021) Now ... read more
Frequently asked questions about Santa Cruz Community CU
How is Santa Cruz Community CU rated?
Santa Cruz Community CU has a 3.3 star rating with 29 reviews.
When is Santa Cruz Community CU open?
Santa Cruz Community CU is open now. It will close at 5:00 p.m.
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