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Santa Cruz Community CU

3.4

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Location details

590 Auto Center Dr #2a, Watsonville, CA, 95076, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:30 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:30 a.m. to 1:30 p.m.
SunClosed
3.428 reviews
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Jessica David's profile image
Jessica David 
4 months ago

Laura and Lupita are amazing. The financial knowledge work shops are very informative and help me make the best financial decisions for my family. Thank you! 

Denee Melanin's profile image
Denee Melanin 
a year ago

Giving it 5 starts just so it can be at the top but rest assure it's 0 starts if I could . This bank makes everything complicated. They have no respect for their customers, the representatives have stank attitudes and are very unhelpful. We get into situations sometimes where our hands out tied and they have no remorse. They lied about sending me a final notice which I have no received and spent the better half of my day being transfered from operator to operator cause nobody had the tools to help me with my issue but I kept... read more

Liz P's profile image
2 years ago

The bank has ruined my 3 day weekend I needed to make expenses and spend time with my family and couldn’t withdraw my money! bc either the card not working or the ATM could not withdraw. Unfortunately its not the first time. Ive been a member for a long time but lately I’ve had issues w withdrawing my money. I think its time to consider in looking for another bank that is more reliable and won’t be waiting until they re open for the next business day. 

Roberta Surprenant's profile image
Roberta Surprenant 
4 years ago

Have been a member for over 20 years, used to love banking here. About 8-9 years ago there was a management shakeup. Most of the long time employees left, since then almost any competent person leaves as well. Rude, poorly trained, tellers has been my experience last few months. Edited after 8 months. Time to close account, since they issued chip cards has been nothing but trouble. Had two accounts, card stopped working on first account so transferred all to 2nd accou t and closed the first. (Maybe a month ago? In 2021) Now ... read more

Samantha Killheffer's profile image
Samantha Killheffer 
5 years ago

This is a TERRIBLE experience! I left our ATM card in the ATM, & they will not return it to me and are preventing us from EATING for the whole weekend, until my husband can come down and pick it up because My name is not on it. This is not the policy at other Banks! This is a strange time, and I am the ONLY ONE asking about THAT card and they're withholding our money and not letting us live this weekend! Basically they're going to just leave the card in an empty room for over 80 hours while we starve. Skip this bank, go to a... read more

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Frequently asked questions about Santa Cruz Community CU

How is Santa Cruz Community CU rated?

Santa Cruz Community CU has a 3.4 star rating with 28 reviews. 

When is Santa Cruz Community CU open?

Santa Cruz Community CU is closed now. It will open at 10:00 a.m. 

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