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Sandia Laboratory Federal Credit Union
- Finance
- Albuquerque, NM
About this business
Location details
7412 Jefferson St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything has gone downhill rapidly. I took out a car loan only weeks ago and had that confirmed multiple times over the phone and now the loan is “lost”. What happened to the bank I once loved? They’re really out to lunch over here.
Do not trust this bank with personal information. Do not trust anything a call center employee tells you. Call center will be too poorly trained and too poorly informed to take care of your issues or treat you with dignity. Matthew in the loan department will tell you whatever he needs to to get you off the phone and get home and folks in customer care will not treat you with respect. If you are queer this bank WILL put you at risk if you bank with them. Queers and their ally's should avoid at all costs. Brittanae, the branc... read more
Phone service to give payments, thumbs down!
I recently had a very frustrating and unprofessional experience with this company while trying to close on a vacant land purchase. Unfortunately, the inside sales supervisor was quite unhelpful and even wrongly accused me of certain issues, which led to a lot of unnecessary stress. I had to escalate the matter to his manager to get any resolution. On top of that, they also appraised the wrong property, and the entire process took two months to close, which is quite excessive. I hope they improve their internal communication ... read more
Frequently asked questions about Sandia Laboratory Federal Credit Union
How is Sandia Laboratory Federal Credit Union rated?
Sandia Laboratory Federal Credit Union has a 3.2 star rating with 27 reviews.
When is Sandia Laboratory Federal Credit Union open?
Sandia Laboratory Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m.
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