Samsung Premium Care

Fadel Ahmed Shafkath 

on Google

a month ago

Worst out there possible. Give some priority training your customer service team rather then just focusing on building a product. If you don't satisfy the customer with service they will eventually leave and you being ended up with a great useless product. 

Taylor STEWART 

on Google

a month ago

Oven has been making a noise since purchased . Tech they sent does not speak English and adamant that it was the gas pressure. Got that checked , was not the issue. Nobody has been back out since and they claim that’s the ONLY tech in my service area. How is that helpful if we don’t understand each other? Mind you, it’s been 4 months. No replacement, no refund, and no solution. 0/10. 

Erik Hernandez 

on Google

a month ago

Samsung wouldn't honor the factory warranty had me on a wild goose chase going to different samsung repair centers then they wanted me to keep going to different locations to find the parts for them instead of replacing my z fold 7. Samsung warranty and customer service is crap 

JI UNG CHOI 

on Google

3 months ago

I ordered a TV, but UPS did not deliver it. Both parties keep shifting responsibility back and forth. 

Devin Thomas 

on Google

3 months ago

I will never buy another Samsung product.