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Sam's Club Optical Center
- Retail
- West Palm Beach, FL
About this business
Location details
4295 45th St, West Palm Beach, FL, 33407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not go to Sam's Club Optical. Their management has chosen to do business with a lab that overcharges and cheats customers. If you want new lenses for the frames you bought at Sam's Club they will charge you $60 to $120 extra just to use the frames you bought from them 2 years ago. Walmart does not do this. For 20 yrs Sam's Optical was my go to place but their management is now predatory against their customers. This is not the fault of the store employees.
If there was an option for negative stars that would be my choice. This is the most unprofessional lazy optical place I’ve been to in a while. The front desk woman that texts on her phone in front of customers is lazy and careless. We’ve paid for a contact exam and they have not even ordered a trial pair of contacts to put in yet to see if they are going to be ok. They just take your money
Debbie is wonderful and very helpful. My frames have broken twice (I bought the least expensive they had) and she’s fixed them. She been a smiling, friendly figure for years now. Although there is a different doctor working now, it was here that I was told by a doctor (at age 48) to see a specialist ASAP as he suspected glaucoma. I owe him my vision as he was correct. I do wish their eye exams for contact lenses weren’t so expensive, but that’s my sole complaint.
RUDE! Stay away at all costs if Corrinne Minto is working. Had one of the worst customer service experience with her.
Michael answered the phone very rude and over spoke me the entire time. Not very helpful especially after you pay for their services. Post sale don’t expect any customer service
Frequently asked questions about Sam's Club Optical Center
How is Sam's Club Optical Center rated?
Sam's Club Optical Center has a 1.9 star rating with 8 reviews.
When is Sam's Club Optical Center open?
Sam's Club Optical Center is open now. It will close at 6:00 p.m.
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