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Sam's Club Optical Center
- Retail
- Springfield, IL
About this business
Location details
2300 W White Oaks Dr, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I called to schedule an eye exam, I was told they only offer a video consultation with an optometrist, but a technician does the actual exam. For this they charge $80.00! I don't think so.
Customer service was awful! They assumed that I did not have insurance and went ahead to ask me for advance copay of $75 yet I had insurance. After vehemently dismissing my insurance, she later found out that I indeed had the cover. After all that, she didn’t think I needed any apology. I found that too rude and unprofessional!!
Customer Service is HORRIBLE. not one person that works In that area, knows what professional stands for. The optical manager is a slob. Fat belly always hanging out. Barf. Clothes are wrinkled. The older lady ignores people and the tech in the DR area appears dirty and curses like a trucker! Pathetic optical team. No way I'm even attempting an eye exam their.
Great Dr faculty is very clean
Frequently asked questions about Sam's Club Optical Center
How is Sam's Club Optical Center rated?
Sam's Club Optical Center has a 2.7 star rating with 7 reviews.
When is Sam's Club Optical Center open?
Sam's Club Optical Center is closed now. It will open on Monday at 9:00 a.m.
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