Sam's Club Optical Center

Nica 

on Google

3 months ago

Poor customer service. No greeting or any acknowledgment upon entering the area. Even after I greeted the male (Ron)and female (Alma) there was no response to say hello. Maybe it’s poor weekend performance because during the week they are certainly more helpful. 

David Dominguez 

on Google

a year ago

Horrible stuff. Bad service get accused of being bad customer when picking out glasses being told you cannot wear those. You will break them or you can't afford them 

belair90210 

on Google

2 years ago

I didn’t care for the ladies working there today March 31,2021 at 1:30 pm a Hispanic lady and an older white woman. They had a snobby attitude and I didn’t like the tone in which they spoke to me. I’ll take my business elsewhere. I also didn’t appreciate one of them yelling after me when I had already been standing there at the front desk for 5-10 minutes and she never said a word. So when I finally walked off she was started yelling after me in a very condescending tone if I needed help or what????Very unprofessional. 

Iván Mendoza 

on Google

3 years ago

Very rude personal seems like they don't know how to do their work. A Hispanic tall slim lady has a very rude attitude and doesn't seem to care about customers. She just plain solid rude. I will take my business elsewhere. Need better personal 

Jo 

on Google

3 years ago

We went there to browse glasses, the rope to the glasses section was half blocked, so we were not sure if it was open or not. Being COVID times, we were very careful and only touched and held onto one pair of glasses. We didn’t see there was a sign until the rude employee with a lab coat without credentials approached us. Her attitude was very condescending and tone was inappropriate with my child there. She went on “did you not see the sign there we are not open”. No we didn’t, next time display it on the rope and completel... read more