Sam's Club Optical Center

Hannah A 

on Google

3 months ago

The older man who works there and handles prescriptions and glasses sales is extremely arrogant, narcissistic, and rude. This was hands down the worst customer service experience I’ve ever had. When I brought my prescription, he treated me very poorly. When I picked up the glasses, same attitude. And when I came back to complain about the poor quality of the lenses, he blamed it on the fact that I didn’t get anti-reflective coating which is simply not true. I’ve worn glasses from costco for years without anti-reflective coat... read more

nabiha nimat 

on Google

a year ago

Erica S. Definitely made my dreams come true. She turned my horrible nightmare into a beautiful gift. I sat on my glasses and they broke, unfortunately I'm 70 years old now and I need my glasses as soon as possible because I use them for everything. I feel like I'm blind without them. I went into Sam's club and for a long shot thinking I'm going to go look , but just as I walked in the most kind-hearted individual approached me and listened to what I needed and fit me perfectly with the newest glasses that fit my prescriptio... read more

Eric Yan 

on Google

2 years ago

Thank you so much Sam's club for having the best optometrist working there I got to say Erica S. is by far someone that saved my life. I came into her last minute with my eyeglass issues and I swear without her I would not be able to see. She fixed my glasses and I was on my way but before I left I came back and I bought a new pair. Because she was able to answer all my questions and I knew in the future if I have any issues this was a place to go and if anybody needs any help trust me you want to come in and ask for Erica .... read more