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Sam's Club Home Office
- Community & Social Services
- Bentonville, AR
About this business
Location details
2101 SE Simple Savings Dr, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Waited in line 45 minutes at customer service desk. The line did not move. There were two Sam's representatives waiting on only one customer. Other customers in line we getting very upset because the two reps never called for help. I and other customers spoke up and asked why so long. One of the reps said in a smart tone "it's not too long" and argued with me and other customers. Never once apologized or said thanks for your patience. Then when she finally finished and left the counter and smiled at me with a smart look on h... read more
I've been ordering online for years and Sams has always been stellar in customer care. This time though, I was floored by the back-water technology. Earlier this month I sent a gift to our daughter, so her address was still in the system. For my new order, the online site would not let me change the address to my preferred address. I checked my account and my address is listed as preferred, so that address should have been showing and not our daughter's. I thought maybe the system had changed and chose the, place order butto... read more
purchased items online, they arrived damaged and Sams says they are not returnable, and then a 23 minute wait to chat to a representative? Definitely not renewing this membership
The gas pump station is a total disaster all the time. It’s much quicker to drive the 3 miles down the road to Costco than it is to use this gas station.
Frequently asked questions about Sam's Club Home Office
How is Sam's Club Home Office rated?
Sam's Club Home Office has a 1.7 star rating with 461 reviews.
When is Sam's Club Home Office open?
Sam's Club Home Office is open now. It will close at 11:00 p.m.
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