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Salem Five Bank

3.9

About this business

Location details

424 Essex St, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
3.943 reviews
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Bryant Bey-Perez's profile image
Bryant Bey-Perez 
2 months ago

Sophie was helpful, kind, energetic, engaging and professional. We came to withdraw and move some money around and she made the experience a 10/10. If you need help with anything go to Sophie! 

Anne O's profile image
Anne O 
2 months ago

I've been banking with them for over a decade and I can honestly say that it is the worst bank I've ever used. I am closing my account. Initially it was my main account, but then I just had it open as an extra account for debit card use online. But they are not even good enough for that. I tried to cancel my card last week and was not able to, because of the continuous voice answering loop. Its Kafka-esque. I gave a bad review on another platform about them outsourcing their phone center to the Philipines. Someone from the b... read more

edward nolan's profile image
edward nolan 
2 months ago
Karla Firestone's profile image
Karla Firestone 
2 months ago

I don’t live in this area, yet I consistently choose this branch—and that decision speaks volumes about the exceptional team who work here. From the moment you walk in, you’re met with a level of warmth and professionalism that is increasingly rare. Many of the staff members have been here for years, and it shows in the way they build genuine relationships with their customers. They take time to listen, to help, and to ensure that every interaction feels personal and seamless. This branch is more than just a place to conduct... read more

Sarah Bartlett's profile image
Sarah Bartlett 
10 months ago

The customer service reps and tellers at this branch were very accommodating and helpful during both of our visits. First for information, then to open our accounts. 

Frequently asked questions about Salem Five Bank

How is Salem Five Bank rated?

Salem Five Bank has a 3.9 star rating with 43 reviews. 

When is Salem Five Bank open?

Salem Five Bank is closed now. It will open tomorrow at 8:00 a.m. 

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