This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Saks OFF 5TH
- Retail
- Aurora, IL
About this business
Location details
PREMIUM OUTLETS, 1650 Premium Outlet Boulevard #1600 CHICAGO, 1650 Premium Outlet Boulevard #1600 CHICAGO, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
1/5 Stars - Avoid Saks Off 5th Avenue in Aurora, Illinois at All Costs I am writing to express my utter disappointment and frustration with the customer service at Saks Off 5th Avenue, located at 1600 Premium Outlet Blvd, Aurora, IL 60502. My experience was nothing short of atrocious, and I would not recommend this store to my worst enemy. Unacceptable Refund and Exchange Policy: Despite their advertised refund and exchange policy, the customer service team at Saks Off 5th Avenue refused to stand behind it. I was met with re... read more
0/5 Stars - Avoid Saks Off 5th Avenue in Aurora, IL I'm extremely disappointed with the atrocious customer service at Saks Off 5th Avenue, located at 1650 Premium Outlet Blvd, Aurora, IL 60502. Their refund and exchange policy is a joke, and the staff is unprofessional and unhelpful. They just do not care about thr consumer. When I tried to return an item, I was met with resistance and excuses. It is clear they are more interested in making a sale than ensuring customer satisfaction or customer retention. Unless you enjoy be... read more
Came in today 1/22/25 to return a pair of jeans. I purchased for my daughter on Saturday. My daughter liked the jacket I got her with the jeans but said the jeans were too long and wide leg. The rude African lady looks over the jeans, that still had all the tags attached and proceeded to say you wore these. I told her. My daughter never wore those. She said they had dust on the bottom. I told her ma'am when I purchased them they were on the floor and the pants had dust all over them. She started to get loud and VERY rude, an... read more
My experience is better than the Best
Frequently asked questions about Saks OFF 5TH
How is Saks OFF 5TH rated?
Saks OFF 5TH has a 3.7 star rating with 402 reviews.
When is Saks OFF 5TH open?
Saks OFF 5TH is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com