Saia LTL Freight

Matthew LaCroix 

on Google

2 months ago

Summing it up, I'd say pass on SAIA. They were unequipped to deliver to my home address due to the size of the delivery truck on this particular route. We had set a secondary address to make the delivery, however the driver missed the memo and was attempting the home address anyway. When they finally showed up on rescheduled date the driver called about one minute out AND wasn't even able to unload without assistance. I mean really... 2 skids and no lift gate? If it wasn't such time sensitive project I'd have denied delivery... read more

Kambez Ali 

on Google

3 months ago

Saia is holding my shipments over invoices they claim are past due from March and April. When I log into my own Saia account, the oldest invoice on file is dated 5/29 — there is nothing outstanding from March or April. I sent them a screenshot proving this. It has been over a month. I've called and emailed multiple times, provided proof the balance doesn't exist, and they still have not released my shipments or given me a straight answer. Meanwhile I have customers waiting on freight with no idea where it is, and I'm losing ... read more

E J 

on Google

a year ago

I am very frustrated that I took the time to arrange my delivery to a local business, and then the driver went to the home address anyway, (they told me they do not deliver to home addresses, they leave it at the end of your driveway) not the address I arranged after they alerted me. It's a good thing it turned out ok, but not bc of them.