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Saia LTL Freight
- Transportation Services
- Laurel, MD
About this business
Location details
9007 Marshall Ave, Laurel, MD, 20707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Organization: On Friday, they contacted me 3 times to let me know they would deliver my shipment on Monday. I told them I would stay home from work. On Monday they never showed up. I called and no one answered at the Laurel facility. I contacted the national number and the Akron Ohio office stated Laurel hadn’t received my shipment so of course they couldn’t deliver it to me. On Wednesday, Saia showed up unannounced. They left my "signature-required" delivery in front of my house unprotected. Poor Customer Service: I as... read more
Extremely frustrating experience. The delivery was scheduled for Friday morning, but as of Saturday evening, there is still no information. This delay caused serious disruption to our work. I attempted to contact both the company and the delivery service, but neither could be reached. The lack of communication and accountability is unacceptable
Buyer Beware... Absolutely abysmal. We drop freight off at 1pm on a Monday to be shipped to Texas, which would deliver on Thursday. Simple 3day delivery to the terminal which what was standard and said, nevertheless we arrived in Texas for the terminal in Texas stated there was no movement on the freight. Low and behold, the freight never was moved and was sitting at the dock and never was moved from drop off. Upon reading the rest of these reviews, we should have never chose this company in the first place. Nevertheless, we... read more
Descarga rápida y excelente atención
UPDATE: 10/16/25, I've emailed.... No response.... No mirror..... Literally would give ZERO stars if I could.... I paid for a mirror through another vendor who had the mirror out for delivery by SAIA... long story short, Saia came out last week on 10/7 with the wrong packing slip and delivered me (2) 20x36 mirrors that was not what i ordered. I immediately called my vendor and explained what happened to see where my correct 24x36 mirror was..... yesterday 10/13/2025 Saia delivered my correct mirror. About 30 minutes later th... read more
Frequently asked questions about Saia LTL Freight
How is Saia LTL Freight rated?
Saia LTL Freight has a 2.5 star rating with 50 reviews.
When is Saia LTL Freight open?
Saia LTL Freight is closed now. It will open at 7:30 a.m.
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