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RXO

3.0

About this business

Location details

6022 Shepherdsville Rd, Louisville, KY, 40228, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.029 reviews
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Joseph Dawson's profile image
Joseph Dawson 
on Google
2 months ago

This is RXO Logistics site. Not their delivery sight. Anyone leaving reviews who are not Truckers are leaving them on the wrong address. This site is top notch. Clean, quick in and out. 

Dan Palacios's profile image
Dan Palacios 
on Google
7 months ago

RXO has no clue how to run a business successfully! The call representatives are of NO help and has NO authority to handle situations. Their Resolution Specialist is more like a NON-Resolution Specialist. All "Frens" or whatever his name was, had been able to do was send an email. I've called on multiple occasions, waited on hold long periods of time. I received three notifications of confirmed delivery dates which they were all NO SHOWS after having to leave work early to be there at the door for them. Samsung and any other... read more

Jillian McClary's profile image
Jillian McClary 
on Google
7 months ago

I wouldn’t recommend RXO to my worst enemy. We have had a negative experience with them in the past and after this I will never purchase from a company that uses RXO as their delivery provider again. I placed my order through LG on Nov 14th. I chose a delivery date for Nov 21st on the LG website. I got a notification that RXO would be the delivery team & RXO tracking continued to show the 21st. On Nov 20th I got a text to set up my delivery & the soonest available was not until Nov 27th. I called to see why it would not be c... read more

Tim L (Tim)'s profile image
Tim L (Tim) 
on Google
7 months ago

If I could give negative stars I would. My Samsung TV wa scheduled to be delivered 1/4/24. They called on 1/3/24 and told me they don't have room for me and they couldn't reschedule me. I got a link the next day to schedule my delivery and the earliest was 3/7/24. I called multiple times and keep getting someone that barely knows the language and they can never get in contact with the local hub. The local hub is 20 minutes from my house. Each time I call they say they are sending me an email and someone will call me. Nobody ... read more

Katelynn Baldacchino's profile image
Katelynn Baldacchino 
on Google
8 months ago

Terrible experience. Ordered from IKEA, waited two weeks for delivery. On the scheduled day, I got a call at noon saying that they were running ahead of schedule and would be there soon. They never showed. I never got any further communication from them, until 4 days later. They informed me they would retry delivery THREE WEEKS in the future. I emailed with my concerns and was brushed off multiple times. I still have not received my shipment. 

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Frequently asked questions about RXO

How is RXO rated?

RXO has a 3 star rating with 29 reviews. 

When is RXO open?

RXO is closed now. It will open tomorrow at 7:30 a.m. 

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