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RX Safety
- Safety Equipment
- Middlesex, NJ
About this business
Rx-Safety is a family-owned and – run optical lab and online store. Our goal is to provide our customers with affordable, top-of-the-line prescription safety glasses and prescription eyewear. It is our goal to make eyewear affordable so that our customers don’t have to break the bank to get a pair of glasses for work or play. We also strongly believe that safety should not be sacrificed to save a few bucks, and we are proud to offer the highest quality safety eyewear and prescription glasses at prices that are we... read more
Location details
123 Lincoln Blvd, Middlesex, NJ, 08846, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I initially rated this company with one star, but I’m pleased to say that they eventually resolved my issue. I strongly recommend that they reconsider their refund policy, as it currently feels quite rigid. While the customer service team was very responsive, their inflexibility made the process more challenging than it needed to be. I hope they can adopt a more understanding and accommodating approach in the future. In today’s modern commerce landscape, customers are often required to input all their information, upload fil... read more
Stay away! I ordered prescription glasses 3 months ago. The prescription was wrong when I received them, RX-safety made me pay the return shipping to fix THEIR mistake as they did not make them to the prescription that was attached to the order. When they sent them back to me they were wrong AGAIN. I returned them a second time and now they are trying to extort another $110 out of me for them to fix their own mistake. Terrible customer service and so far a terrible product.
Avoid this company. I chose them for lens replacement because of the lower price, but the experience has been awful. I placed my order on April 9, and it's now May 23—I still don't have my glasses. They have both my money and the glasses I sent in. I've been told repeatedly that my order is delayed. I urgently need my glasses, but no resolution. Gerald from Customer Service has stayed in touch, but I’ve yet to hear from a supervisor. Do not trust them with your money or your eyewear.
Fixed my sunglasses with an error and made sure to get them out to me before my fishing trip. I’m very glad they were able to get these out to me in time to go fishing! Thank you team at RX-safety!
Maybe they make good material... Edit... Removal of complaint... 8-months later, I checked. The complaint I had about lack of clarity on their method has been dissolved through good messaging on the website now. Kudos. Maybe I'll become a customer someday, now.
Frequently asked questions about RX Safety
How is RX Safety rated?
RX Safety has a 4.1 star rating with 224 reviews.
When is RX Safety open?
RX Safety is closed now. It will open at 9:00 a.m.
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