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Rutgers Federal Credit Union

1.7

About this business

Location details

Rutgers-Camden Campus Center, 326 Penn St, Camden, NJ, 08102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.73 reviews
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matika evans's profile image
matika evans 
on Google
2 years ago

EDIT: Since posting the review the CEO actually personally reached out. I was beyond surprised but extremely happy. She was extremely professional yet very understanding and down to earth. She listened to my issues and came up with a solution that worked for both of us. We talked about issues and solution that would even prevent some problems from happening to me and other customers. I was very pleased with the outcome. Probably one of the worst banks I have every banked with. Technology is outdated, customer service is very... read more

TMack Foor's profile image
TMack Foor 
on Google
2 years ago

If I could give them a ZERO, I would. Customer Service is hit or miss depending on what Rep. you are unlucky to get on the phone. Their “Secure Mail” encryption system is a JOKE. It took years to finally get an office open on Camden Campus just so they could cut hours little by little and finally close it again providing NO face to face service for the employees and retirees of Camden campus. Finally saying “Arrivederci” to this awful operation. What a relief. 

Run Don’t Walk's profile image
Run Don’t Walk 
on Google
4 years ago

Customer service terrible 

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Frequently asked questions about Rutgers Federal Credit Union

How is Rutgers Federal Credit Union rated?

Rutgers Federal Credit Union has a 1.7 star rating with 3 reviews. 

When is Rutgers Federal Credit Union open?

Rutgers Federal Credit Union is closed now. It will open at 9:00 a.m. 

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