Rutgers Federal Credit Union

Caroline Fix 

on Google

2 months ago

Anamika was wonderful to work with for our auto loan! She was so helpful, patient and kind! 

Joanny Ferreiras 

on Google

2 years ago

DO NOT BANK HERE. They do not answer the phone during business hours and will return your urgent calls days later. I was unable to access my account for days while no one was responding to my calls. When I finally got someone on the phone they didn't even stay on the line long enough for me to check if the issue was resolved (Spoiler: it wasn't). This is not the first time I have been put in this position with this bank and it certainly wouldn't be the last so I withdrew my money and am banking elsewhere. Save yourself the s... read more

Krishna Sudarshan 

on Google

3 years ago

This is a great banking service to have right on the campus. There is an ATM here but perhaps only for account holders. The fees are reasonable but working hours are limited. As the parent of a student I can vouch for credit unions as providing better services than the major banks and unfortunately are not well known enough due to limited marketing budgets. 

matika evans 

on Google

3 years ago

EDIT: Since posting the review the CEO actually personally reached out. I was beyond surprised but extremely happy. She was extremely professional yet very understanding and down to earth. She listened to my issues and came up with a solution that worked for both of us. We talked about issues and solution that would even prevent some problems from happening to me and other customers. I was very pleased with the outcome. Probably one of the worst banks I have every banked with. Technology is outdated, customer service is very... read more