Rumpke - Central Kentucky Recycling

Kat 

on Google

2 weeks ago

5 days of not picking up my trash! Emails sent and 7 calls of nothing but lies! Trash is rank now! No one knows what’s going on….. not one person in this company can tell the truth!!! Canceling service Monday!!!! Horrible service horrible customer service!!!! 

Ashtyn Carvalho 

on Google

a month ago

If you can possible use any other company you should. Theres nothing good to say about Rumpke. 

David 

on Google

2 months ago

Several times they have not emptied our dumpster. Trash over flows and they say its 48 hours until they can get someone there and blame you for not being able to empty the dumpster. You explain the issue to them that the trash is over flowing and they just do not care. Horrible company and if there was another service I could get, Id pay double to get rid of them!!! And, it doesn't matter if you call and voice your concerns. The comment they leave thats its concerning to them does not matter. Its just to make them look good ... read more

Brandon Wengert 

on Google

2 months ago

Do yourself a favor and avoid this company like the plague. I honestly can't even believe how terrible our service was with this company. It's a bit of a story. I called a week or so before we were set to move to a new house and had service set up. The house we moved to already had two cans, so luckily I didn't have to wait for that. I'm told that trash pickup will start on the 14th of the month. The 14th comes and goes, no trash pickup. I think, "It's okay, they probably didn't have time to update the system." I call back a... read more

Lauren Walley 

on Google

3 months ago

This company is an absolute fraud!! Never delivered the dumpster as promised, had excuse after excuse and have now charged my account two months running after promising they cancelled the account!!! I wish I never would have called them as they are now trying to charge me $90 a month and NEVER ACTUALLY SUPPLIED ME ANY SERVICES!!!!