Roy Hendrick's Muffler-Automotive

Unhappy with roy 

on Citysearch

14 years ago

Very unhappy with how Roy handles things – I called to make and appointment and they could not have been nicer, dropped the car off, and then they called to give me a quote. I was really busy and just agreed because it seemed ok based on what I asked them to fo fix. When I got there the brakes were not fixed like I asked and the car is still bogged down when you turn the air on even though I asked them to fix that too. When I looked at the break down of prices, they seemed high but the girl at the counter said it was because... read more

Trane Tech 

on Citysearch

15 years ago

Great Service – I went to Roy's to have dual exhaust replaced on my truck. I was quoted a very reasonable amount. I recommend if you can, to arrive early due to their first come first serve policy. I dropped off my truck at 7:30am and the work was done at 10:30am. 

bentover by roy 

on Citysearch

15 years ago

Overcharge for parts and labor, DO NOT USE Roy Hendricks Charged over $700 to replace distributor cap, spark plugs, and wires on a 2000 Honda accord EX . about $100 dollars worth of parts. They charged $272 for a distributor I priced from NAPA at $20 to $60. Labor charge was not real time used but average time from 10 vehicles...? C'mon, this was a four cylinder Honda accord with the distributor, plugs and wires right in front and easily accesible. They claimed 1 hour to change them , at $40 dollars every 1/2 hour. They char... read more