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Routes Car Rental
- Transportation Services
- Mississauga, ON
About this business
Location details
3035 Orlando Dr, Mississauga, ON, L4V 1L6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Overall, I DO NOT RECOMMEND Routes Rental Car Company in Orlando, FL to anyone. I booked a rental for 1 ½ days through Expedia, and while I understand and accept being charged for two full days, I encountered several issues: Here are the issues: 1. Terrible Customer Service: I attempted to contact customer service and the front desk on at least six occasions, and each time I was placed on hold for at least 45 minutes. I also left voice messages, but never received a response. Furthermore, I had difficulty understanding the ... read more
BEWARE - Routes requires proof of your own insurance, then forces you to pay up to $40/day for their insurance. This INVALIDATES the insurance you ALREADY HAVE on your credit card, and then you are RESPONSIBLE for a $3,500 deductible for ANY incidents or tiny damages to the car. Then they keep your credit card on file, auto-charge your card for that deductible, and refrain from informing you of the charge until 14+ days afterwards, to make sure it clears and makes it harder for your credit card to get the money back from the... read more
I prepaid my car rental on Travelocity and my rental was not refundable. The car rental agency would not accept my insurance since I owned a 2015 I confirmed with the insurance the next day that I was covered the full value of the rental but they would not refund the insurance. Do not rent with them. They are a dishonest company.
I prepaid my car rental on Travelocity and my rental was not refundable. The car rental agency would not accept my insurance since I owned a 2015 I confirmed with the insurance the next day that I was covered the full value of the rental but they would not refund the insurance. Do not rent with them. They are dishonest.
Do NOT rent from this company, especially in this location. I was completely taken advantage of! I was charged for insurance when I repeatedly said I didn’t want it. I asked about the charges and she assured me she didn’t do that. It was almost midnight and I just wanted to get my kids to the hotel. She assured me to sign things and not worry about reading them. My fault for trusting the person who was so fake nice. My initials said I didn’t want the supplemental insurance. I asked about the charge and was assured that it in... read more
Frequently asked questions about Routes Car Rental
How is Routes Car Rental rated?
Routes Car Rental has a 4.6 star rating with 13,988 reviews.
When is Routes Car Rental open?
Routes Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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