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Rotti's Power Equipment in West Boylston specializes in high-quality products, parts, and accessories for the landscape professional and discerning homeowner. We carry the latest products from leading brands, including Troy-Built®, RedMax®, Generac®, Makita®, Oregon®, and BobCat®.
94 Lancaster Street, West Boylston, MA, 01583, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | Closed | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
When my Ariens Sno-Thro recently threw its attachment belt, due to very positive ****** reviews of Rotti's Power Equipment, I elected to contact them about a repair. The pickup, repair and delivery proceeded perfectly and quickly. They discovered the cause and communicated it to me and I approved continuing with the repair. This is a starkcontrast to another outfit closer to me that has previously padded their invoice with a fabricated issue that was not communicated to me until the moment that I retrieved my machine. Guess ... read more
Business response:
Thank you very much. Your review is greatly appreciated.
went there to buy shear pins for my Ariens snow blower to replace a broken one, i gave the parts guy the make, model and serial number for the machine and even gave him the broken pin for comparison.He sold me two shear pins and i went home to repair the snowblower. Unable to drive the new pin into the augur, I realized the diameter of the new pin was too large. Went back to Rottis and had guy givesmaller size. He refused to allow return on both pins I had just bought, saying I damaged the one I tried. Now this was only a co... read more
Business response:
I am sorry the parts person treated you that way, If you would like I will replace or refund you for the pins. I am truly sorry for the service that you received.
Worst place you can deal with, they estimate to fix my machine for $500 we approved after 2 weeks they call us and told us the machine is ready but the price for the work was $1,500 and they told us they had to do more work, we never approved. Very unprofessional and I feel I was just scammed, I end up pay $1200 and the machine still came with problems.avoid this place.
Rotti's Power Equipment has a 4.7 star rating with 120 reviews.
Rotti's Power Equipment is closed now. It will open tomorrow at 8:00 a.m.
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