Root Accounting

Love Villazana 

on Google

7 months ago

Well I guess this place doesn't like to take on new customers. I called to talk to a tax agent. I was told I'd be getting an email or call and nothing. Also the lady who answered laughed at me when I said 1099 was intimidating. Excuse me if you are knowledgeable about taxes and I'm not. That is why I am calling you to learn. Not to be laughed at and ignored. Update, I did get a call back but not a single apology for the way their customer service representative acted. So if you want to be laughed at because you are not knowl... read more

Jennifer Hardin 

on Google

a year ago

I am deeply disappointed with the services provided by Jeff Root at Root Accounting Services and feel it's important to share my experience for the benefit of others. Communication with Jeff was consistently challenging, leading to significant issues and unfulfilled promises. One of the major issues was the failure to convert my business to an S Corporation as promised. Despite assurances to the contrary, my company remained classified as a sole proprietorship, and my taxes were incorrectly filed under a Schedule C, leading ... read more

Shaena Litwin 

on Google

a year ago

First impression is everything. When I called the lady was rude from the beginning and laughed at me. If you want to gain clients you need to have receptionist that are kind, patient and respectful of your questions and concerns, that’s what customer service is all about. Sad that this business will lose customers most likely daily because of someone’s poor attitude. 

Cottrell Family 

on Google

3 years ago

I have used Root Advisors for over a decade for all of my financial/tax needs. Always professional, and helps with any concerns I may have. Very personalized experience for any and all financial needs, would highly recommend to any individuals or companies in need of assistance.